Terms of Service

1. Acceptance of Terms

By accessing or using the AuraGrid website (auragrid.online) or ordering any services—including AI voice receptionists, Google review cards, and custom website design—you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Scope of Services

AuraGrid provides technology solutions for commercial clients, including:

• AI Voice Agents & Receptionists: Automated telephony agents configured to answer business calls, gather caller information, qualify leads, and dispatch alerts.
• Smart Google Review Cards & Stands: Physical NFC-enabled and QR-coded hardware programmed to redirect customers to the client's Google Business review URL.
• Bespoke Website Design: Tailored web engineering, design systems, and conversion-optimized web pages built for clients.

3. Client Responsibilities

Clients agree to:

• Provide accurate business details and valid URLs for review card programming.
• Comply with applicable local telecommunications laws, call disclosure regulations, and privacy standards when using AI voice agent services.
• Maintain responsibility for the accuracy of information communicated through their automated voice workflows.

4. Hardware & Digital Deliverables

NFC and QR Review Cards are tested for functionality prior to dispatch. If a card or stand arrives defective, AuraGrid will replace the item upon verification. Digital website deliverables are provided according to project milestone specifications agreed upon in writing.

5. Limitation of Liability

AuraGrid is not liable for indirect, incidental, or consequential damages resulting from third-party telephony downtime, carrier connection issues, or changes to third-party review platforms (such as Google Business Profile policies).

6. Inquiries & Contact

For questions regarding these Terms of Service or to discuss commercial service agreements, contact: