Privacy Policy
Last updated: March 2026 · Effective immediately
1. Overview
AuraGrid (“we”, “our”, or “us”) provides AI voice receptionist agents, Google review cards, and custom website design services for businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website (auragrid.online) or communicate with us.
2. Information We Collect
We only collect information directly provided by you or necessary to operate our digital services:
- Contact & Inquiry Information: When you submit an inquiry form, contact us via email, or message us on WhatsApp, we collect your name, business email address, phone number, and project details.
- Product Orders: For Google Review Card and Stand orders, we collect business name, shipping details, and destination Google Business Profile links for NFC/QR programming.
- Voice Agent Interactive Demos: When testing our real-time AI voice agents, audio streams are processed in real time solely to generate conversational responses. We do not sell or monetize caller audio.
- Technical Usage Data: Standard server logs, browser type, and anonymous analytics to monitor website performance and stability.
3. How We Use Your Information
Collected information is used exclusively to:
- Respond to inquiries, provide quotes, and deliver customer support.
- Fulfill orders for physical NFC & QR Google Review Cards.
- Configure and deploy custom AI voice receptionists for your business.
- Ensure the security and technical reliability of our web infrastructure.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. We only share information with trusted infrastructure providers (such as hosting platforms and telephony/speech processing APIs) strictly required to deliver our voice receptionist and web services.
5. Data Retention & Security
We implement industry-standard encryption, SSL/TLS data transmission, and access controls to protect your data. Information is retained only as long as necessary to provide services and fulfill legal requirements.
6. Your Rights & Inquiries
You have the right to request access to, correction of, or deletion of any personal information held by AuraGrid. To make a request or ask questions about our data practices, please reach out to us: